Ricky Duarte

Ricky Duarte brings a people-first mindset to his role as IT Help Desk Specialist at BranchPattern, always guided by the belief, "Do to others as you would have them do to you." Whether troubleshooting a stubborn device or guiding a new hire through onboarding, Ricky handles every task with quiet determination and a bit of good-natured charm. He knows that even the smallest tech fix can brighten someone’s day, and he’s always happy to be the one making it happen.

With a Bachelor of Arts in Business Leadership from MidAmerica Nazarene University and certifications in cloud computing, IT systems analysis, and mobile device repair, Ricky combines technical expertise with a people-first approach. His passion for technology is driven by a genuine love for helping others, creating strong connections with coworkers, and fostering a collaborative work environment. For Ricky, it's not just about fixing problems—it's about doing so with patience and positivity, treating every request as he'd want his own to be handled.

Outside of work, Ricky’s rhythm extends beyond the IT world. You might find him dancing or singing, channeling the same energy and creativity he brings to his job. For Ricky, whether troubleshooting an issue or finding the perfect beat, it’s all about uplifting others and creating joyful moments. He believes that with a little rhythm and the right attitude, any obstacle can be overcome. When he’s not at his desk or on the dance floor, Ricky gives back to his community through volunteer work with Habitat for Humanity KC and Women Build Kansas City, always striving to make a positive impact.